The Advice Process


We follow a disciplined six-step process throughout in order to ensure the advice we provide is transparent, tailored, honest and in the best interests of the client.

1.  Establish and define the relationship with the client:
Prior to providing any financial advice, we will provide the client with a disclosure statement to ensure that they can make an informed decision on whether they would like to use our services or not. 
Disclosure statement...

2.  Collecting client information:  the Fact Find:
We work with the client to identify their personal and financial objectives, contingencies and priorities in the Fact Find - the purpose of which is to gather the necessary information that will allow us to accurately identify the client's needs and objectives.


3.  Analysing the client's financial status:  the Needs Analysis:
This enables us to assess the client's existing risk and financial status and to identify the current gaps in their contingency plan and to prioritise the recommended product(s) or action.


4.  Develop and present the financial advice recommendations: the Statement of Advice
Once the analysis of the client information has been completed, we will undertake relevant product research and prepare a Statement of Advice report, aiming to meet the client's objectives, needs and priorities.  This report will be presented to the client along with an explanation of the rationale for the recommended products, levels of cover and product providers.


5.  Implement the client's recommendations:
We will agree with the client upon implementations responsibilities which may include liaising with other professionals (eg underwriters), and other activities required to secure products.  We will help the client fill in applications forms, explain the importance of honest disclosure, and the application process, including the possibility of medical tests.  We will then present to the product provider(s) the relevant application forms and paperwork for the services within the Statement of Advice that have been accepted by the client.  Before these are issued we will ensure you are informed.


6.  Review
We will mutually agree with the client on a process of ongoing review over time to ensure that as their personal and financial situation changes, we may revisit - if necessary - some of the earlier steps or complete a full review to ensure the existing covers.  Triggers for a review may be things such as:  change in mortgage situation, birth of children, change in income, redundancy, pregnancy - meaning impending stop of work  - and other life events.